Emergency Conversations

In this article, I adress the issue of “the discourse overtaken by the situation” as a component pertaining to any social event and not as something uncanny and rarely witnessed. Indeed, the organisation of discourse-in-interaction entails a context that this very discourse will reflexively contribute to structure. I point out this idea using medical emergency calls data, whose analyses magnify social phenomena that one could nonetheless observe in many (ordinary) social practices. Therefore, I highlight an endogeneous perspective on context and introduce a discussion on the interactionaly-based concepts of information and normality.